Welcome to the KidPlaySet.com FAQ! Here, we’ve compiled answers to some of the most common questions our customers ask. If you have any other inquiries, feel free to contact us.
1. What is your processing time for orders?
Orders are processed within 1-2 business days.
2. How long will shipping take?
Once processed, shipping typically takes 6-9 business days.
3. Do you offer free shipping?
Yes! We provide FREE shipping on all orders.
4. Can I track my order?
Yes! Once your order ships, you will receive an email with tracking information.
5. What is your return policy?
You can return items within 30 days of receiving your order, provided they are unused and in original packaging. For more details, please refer to our Return Policy.
6. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay.
7. What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately at support@kidplayset.com for assistance.
8. Can I change or cancel my order?
Orders can be changed or canceled only if they have not yet been processed. Please contact us as soon as possible for assistance.
9. Do you ship internationally?
Currently, we only ship within the United States.
10. How can I contact customer support?
You can reach us via email at support@kidplayset.com or by calling +1 888 202 0999.
Thank you for visiting KidPlaySet.com! We’re here to help make your shopping experience enjoyable.