At KidPlaySet.com, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

Eligibility for Returns

• You may return items within 30 days of receiving your order.
• Items must be unused, in their original packaging, and in resalable condition.

Non-Returnable Items

• Customized or personalized items.
• Clearance or sale items, unless specified otherwise.

How to Initiate a Return

1. Contact Us: Email us at support@kidplayset.com or call +1 888 202 0999 to request a return authorization.
2. Prepare the Package: Include the original invoice and securely package the item to prevent damage during return shipping.
3. Ship the Item: Send the return to our address:
   • Playground LLC
   • 27432 122nd Ave SE
   • Kent, WA 98030-8821, United States

Return Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent or defective product).

Refund Process

• Once we receive your returned item, it will be inspected. If approved, your refund will be processed to the original payment method within 5-10 business days.

Exchanges

• We do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.

Contact Us

If you have any questions about our return policy or need assistance, please reach out:

• Email: support@kidplayset.com
• Phone: +1 888 202 0999

Thank you for choosing KidPlaySet.com! We appreciate your support and look forward to serving you.